Crowd control represents a major challenge to all those in charge of the annual Hajj, but especially to the security services.
In large measure, this is due to the enormous variety of cultures, languages, and age groups among pilgrims.
The plan for pedestrian and crowd control is organized in accordance with temporal and spatial stages which include the separation of pedestrians from vehicular traffic during the movement of pilgrims from Arafat to Muzdalifa
on the 9th of Dhu'l-Hijjah; preventing pilgrims from waiting in parking areas for buses in Muzdalifah and between tents in Mina; preventing pilgrims from carrying bundles or packages when they carry out the Jamarat ritual; enforcing one-way traffic where stipulated; controlling the movement of pilgrims from Mina and Muzdalifah to the Jamarat and vice-versa on the 11th – 13th of Dhu'l-Hijjah in such a way that the maximum capacity of the Jamarat Bridge of 300,000 pilgrims per hour is not exceeded.
The security services also bear responsibility for crowds’ control in the Holy Mosque and adjacent areas and on roads leading to it from the 11th to the 13th of Dhu'l-Hijjah.
Another important task assigned to the security services is working on the safety of pilgrims and visitors. The Command and Control Center deals with the complete observation of security via surveillance cameras distributed throughout the Holy sites and through members of the security forces present on these sites. Assistance is also given by scouts and the Red Crescent, as well as others.
In carrying out all these activities, reliance is placed on the most modern technologies to administer crowds effectively so that the traffic of three million pilgrims will be smooth and flawless in the very few days of the Hajj.